Pimp my European Council
By Clémence Robin
EU geeks, get ready, the European Council has come online ! From behind our screens and live from the Summit, here is the story of how Twitter invaded the euro space.
It all started with the EU Careers Raconteurs’ project : Young EU officials sharing their experience on twitter and facebook. Among them, Dana, press officer at the Council. She represents the driving force behind the increasing presence of the Council online. Blame her or love her !
After tweeting herself about her activities, it was time to launch the « first European Council meeting on Twitter! » . As a good president, Herman van Rompuy is to give the example and so be it : his first tweets start on 26 October 2010 so 2 days prior to the starting date of the meeting. Don’t get all excited : Herman did not get a crash course on the power of 140 characters (although his mastery of haïkus could serve him well) ; his account is managed by his spokesperson. Dana then pursued her 2.0 mission and brainstormed last weekend with the euro-twitter community to find a common hashtag for the European Council Summit. One winner : #euco.
The last step was then to create an official account for the Council press office, and there came EUCouncilPress on 27 October. H-24 : all is ready, let’s get started!
Big Tweetwall is watching you !
Throughout this summit, EUCouncilpress posted 54 tweets and Herman van Rompuy the honourable number of 11 tweets. Cafebabelbxl commented live with 9 tweets and live photos.
I personnally published 22 tweets and 2 retweets. But we can all agree that our most tedious twitteritos during those days were Jean-Sébastien Lefebvre and LB2S for Euractiv.fr. Of the 2 giant screens located in the main hall of the Council building, one turned into a Tweetwall displaying tweets mentioning the official euco hashtag. While EUCouncilPress took care of the usual official announcements (where to find what documents, are the heads of state still over dinner, when does Barroso and Rompuy’s press conference start, etc), the usual suspects from the EU-blogosphere gave out their personal views on the event. All tweets appearing were checked beforehand by the Council Press Office to avoid any insulting comments.
Throughout this night and day, I used twitter to get quick updates on the content of the decisions taken by heads of states, to keep in contact with my fellow journalists, to meet and talk to Dana, and of course to share this experience live with a growing number of followers.
A good script
No sooner published than forgotten, an online tool like Twitter serves journalists especially well when covering a long big event with many unofficial sources of information. The moment rules the game and any scoop, rumours, declarations is good to feed the press monster.
However, the reactions came mainly from the insider audience already sitting in the Council. It almost felt like a re-creation of our own CCTV on the web. Dana admits it still has to expand but let’s hope this first experience will trigger more attention for the next summit. All accounts are up and working and as a twitter-observer, I can only wish the best of luck to Dana in her mission !


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Comments
"All tweets appearing were checked beforehand by the Council Press Office to avoid any insulting comments."
You think that was really necessary? I also followed the #euco tag on the day and I did not have the impression that there were a lot of spam messages. If you do social media, do it properly and don't censor it. As soon as you try to control social media it is likely to backfire...
Hi!
I think you are right when you say social media backfire if you try to control them. I think you are wrong by saying we were doing that.
What Clémence refers to in her blog post * is the tweet wall that was shown in the atrium (part of the press centre) for about 45 minutes (9:30-10:15 pm) on Thursday evening.
It was a very short action exclusively aimed at drawing the attention of journalists covering the European Council meeting to the fact that the @EUcouncilPress Twitter account existed and that they could get factual and timely information by following it.
For me, it would be great if next time we manage to have one of the screens displaying tweets all the time. But wouldn't it disturb journalists trying to focus on their article? Wouldn't some people be kind of intimidated if they saw their picture on a big screen? (maybe another visualizer could be a solution there). Are people back home obliged to be aware that, when they tweet something, they might appear on a huge screen in front of 1000 people, 1000 km away? Just playing Devil's advocate... I would love to have your ideas, impressions on this!!!
Have a nice week-end,
Dana
* I guess we could say at least one blogger-journalist covered the European Council meeting, right? yay!!
First of all it is great that you are trying to get the Council to endorse social media! A great iniative!
The point is that if you only show a couple of tweets it does not really reflect the nature of twitter. But I guess my comments were based on the idea that you had a 'traditional' "twitter wall" installed (and for longer than 45 minutes!). Something you often find at various tech conferences - most people that tweet on a regular basis are used to be shown on big screens behind the speakers - more intimidating for the speakers really
Twitter walls can be disturbing but it is a personal decision whether to look at it or not. (I think if you put the screen in in a corner that does not dominate the room it does not disturb anyone) If people are not comfortable that their picture appears on the wall they should either not tweet with the #euco tag or change the picture/ twitter name...
At the same time there are quite a few opportunities for journalists: they can get immediate feedback on their published articles, they can see what their colleagues have been published and they can maybe pick up the mood 'outside' the council building ... and to be honest, there will always be a rather limited number of people that will actually be involved in these #euco discussions on twitter - so no need to worry too much about it
If journalists don't like this kind of screen they are free to ignore it or ask the Council press service whether it thinks it is a good idea.
And tweeting (or blogging) means publicising, whether it is to an audience of 2 or 2 million. Everyone who puts content on Twitter, especially using hashtags which are meant to connect oneself to anyone who is interested in that topic, should be aware of the fact that what s/he says is public for a global audience (although this rarely happens).
So if you tweet and if you use a particular hashtag kind of means you are read to be publicised, even on a Twitterwall. Although it may still be kind of nice by anyone who sets up a Twitterwall to tweet about this at least once under the respective hashtag, just so that people tweeting under the hashtag could be aware.
Regarding the control policy for the Twitter wall: I don't see a filtering for a Twitterwall as "controlling" social media because anybody who wants still can follow the full stream of #hashtag tweets (if it is known that there is this filtering). The point is rather that if there would be a massive spill of insults coming through the hashtag, the press team anyway wouldn't have the time to control it properly (or wouldn't be able to publish the "good" tweets). And risking to have one or two insults pass by a twitter wall is like having somebody cry an insult in a public debate - it's not pretty but the audience is able to handle that.
And a last remark on publicity: The problem with this EUCO was that the results were made public late at night, which is not really the time to cover such a thing. Still, after I tweeted that the press conference would start, two of my followers switched in - still something.
The European Council allows tweets via a censor, ie press officer! Wouldn't it be better if the meetings were televised? Schuman said the institutions should be open as much as possible. The Lisbon Treaty even says institutions should be open. The leaders when asked said the institution would NEVER be open ! See http://democracy@blogactiv.eu and http://www.schuman.info